Privacy Policy

We are SalesGang s.r.o., a limited liability company incorporated under the laws of the Czech  Republic, company ID No.: 107 25 032, with its registered office at Radniční 133/1, České Budějovice 1, Postal Code 370 01 České Budějovice, Czech Republic, registered in the Commercial Register  maintained by the Regional Court in České Budějovice under file No. C 30890 (“SalesGang” or “we”) which has developed and been operating a Platform available at (the “Platform”) and related websites ibid. The Platform allow you to analyse and manage your CRM data and use the  related services (the “Services”). We are the controller of your personal data. The controller is the one  who decides how personal data will be processed. We usually make these decisions ourselves, but we  may involve other subjects, known as joint controllers. However, we will always inform you about this  in advance.  

Your privacy is very important to us. It is our policy to respect your privacy regarding any information and personal data we may collect from you during our cooperation, across our website, and other sites  we own and operate. As we care about the protection of your personal data, we have prepared the  following information about the processing of your personal information, which complies with  Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the General Data  Protection Regulation (the “GDPR”). 

This Privacy Policy explains how we collect, use, process, disclose and secure information and  personal data we obtain from and about our clients including information we collect when you visit our  website It also informs you about your rights and choices with respect to your  personal data, and how you can contact us if you have any questions or concerns. 


1. How do we collect personal data? 

We obtain your personal data directly from you. Mostly through the Platform and related websites,  from filled in forms, mutual communication or agreements.  

We may obtain your personal data from public registers and records, such as the commercial or trade  register, mainly for the purpose of creating invoices and other accounting documents. We may also  check the registers to check the accuracy of the information and data you have provided to us.  

2. What personal data do we process? 

Basic identification data – used to uniquely and unmistakably identify you as a data subject (e.g. name and surname and/or business name, date of birth, if provided, registered or residential  address, identification and VAT number); 

Contact details – telephone number, e-mail address, delivery address; 

Information from our mutual conversation - such as information from e-mails, web chats, phone  calls, contact forms and the content of our communication; 

Billing and bank details – this includes information appearing on invoices, information on agreed  billing terms, bank connections and payments received; 

Cookies – when you visit our website, our servers may automatically log the standard data  provided by your web browser. It may include your computer´s Internet Protocol (IP) address,  your browser type and version, the pages you visit, the time and date of your visit, the time  spent on each page, and other details.  

Do you have to provide us with your personal data? 

In some cases, it is really necessary for you to provide us with your personal data. For example, if you  want to enter into a contract with us and use our services, we need your personal data in order to enter into a contract with you and provide you with our services. Unfortunately, we cannot do this  without it.  

When you visit our website, our servers may automatically log the standard data provided by your web  browser. It may include your computer´s Internet Protocol (IP) address, your browser type and version,  the pages you visit, the time and date of your visit, the time spent on each page, and other details. 

3. Why and for what purpose do we process personal data? 

We process your personal data lawfully, fairly and in a transparent manner. We collect and process  information about you only where we have legal basis for doing so. 

Legal basis depends on the services you use and the way you use them. We collect your information  only if we have some legal basis for it. Such a legal basis may be: 

a) Performance of the contract and our contractual obligations – in the performance of  the contract concluded between us and the provision of our services, we will process your  basic identification data, contact data, information from mutual communication and, where  applicable, billing and banking data, in order to properly provide services related to the  Platform, without the processing of this personal data we cannot provide you with our  services; 

b) We need to process your data to comply with a legal obligation - we have many legal  obligations that require us to process your personal data, where we process basic  identification data, contact data, intercommunication information, billing and banking data,  in order to comply with our reporting obligations to public authorities and to comply with  legal archiving and other obligations, for example under the Accounting Act; 

c) It satisfies our legitimate interest (which is not overridden by your data protection  interests) - we may protect our interests, so we may process your basic identification data,  contact data, information from communications between us and billing and banking data  for the purpose of (i) defending our legal claims in judicial, extrajudicial and enforcement  proceedings, where the legitimate interest is the prevention of damage on our part, (ii)  sending you news regarding the Platform and our services, where the legitimate interest is  to build and strengthen the relationship with you as a user of the Platform, (iii) creating  internal statistics, models, records and reports, where the legitimate interest is to develop  and improve our services; 

d) You give us a consent to do so - in some cases you may give us consent to process your  personal data. For example, you might consent to us sending you newsletter and offers. You have the right to withdraw your consent at any time, for example by email. However,  even after the period for which you have consented to the processing of your personal  data has expired or in the event of withdrawal of consent, we are not obliged to delete all  your personal data, we may retain those where our legitimate interest or the law allows us  to do so. If you withdraw your consent, this does not affect the lawfulness of the  processing of your personal data prior to withdrawal. 

If you provide us with your consent to use your information for a specific purpose, you have the right  to change your mind at any time (but this will not affect any processing that has already taken place). 

4. How long do we process your personal data? 

We will process and store your personal data for the duration of the contract and for 3 years after  its termination, unless otherwise specified below.  

Personal data processed for the purpose of defence of our legal claims in judicial or similar  proceedings will be processed for the time period of 15 years from the last contact made between  us which represents the longest limitation period set out by law. 

We will process personal data processed on the basis of the obligation to fulfil our legal obligations  arising from accounting, tax and other relevant legislation for the period of time specified therein; for  example, we will retain personal data relating to accounting matters for 5 years after the end of the  business relationship and personal data relating to tax matters for 10 years after the end of the  relevant tax period. 

If you are our client, we are entitled to send you our newsletters for a period of 3 years from our last  mutual contact. Our legitimate interest allows us to do so. If you do not wish to receive our newsletters,  you can unsubscribe by clicking on the link in the email or by sending us an email and we will delete  you from our database. 

If you have given us consent to process your personal data, we will process it for the duration of that  consent. You can withdraw your consent at any time. However, we would like to point out that even if  you withdraw your consent, we may not delete all your personal data - we may retain those where our  legitimate interest or the law allows us to do so. 

You may find information about cookies storage further in the Privacy Policy.  

5. What about cookies? 

We use cookies to collect information about you and your activity across our Platform and related  websites. A cookie is a small piece of data that our website stores on your computer, and accesses  each time you visit, so we can understand how you use our site. This helps us serve you content  based on preferences you have specified. Cookies can be divided into essential, preference, analytical  cookies and marketing cookies.  

Essential cookies are required for the Platform/websites to work at all, for you to use or services and for us to be able to enter into a contract with you. Because they are essential to the operation of the  Platform and the provision of our services, you do not have to agree with them and also you cannot  refuse them.  

Preference cookies allow us to tailor the content of the Platform/websites to match your needs and interests.  

Analytical cookies are used to compile statistics and reports. We use them to track traffic to the  Platform/websites and where you came to the websites from. However, if you do not agree to their use  either, you can refuse them here. 

Marketing cookies allow us to tailor our service offerings to your needs. For example, they allow us to  offer our services through targeted advertising, including third-party advertising tools. However, we  need your consent for that. You can refuse these cookies here. 

On the Platform itself, we collect these specific cookies: 





Essential cookie 


error logging 

30 days

Analytical cookie


app analytics, usage of app features

30 days

Analytical cookie


heatmaps, error logging

30 days

Essential cookies

Aidbase chat

helpdesk chat

14 days

On the related websites, we collect these specific cookies:





Analytical cookie

Google Analytics

analytics of the website user’s  behaviour

30 days

Analytical cookie


marketing automation tool

30 days

Analytical cookie


website visitors identification

30 days

Analytical cookie

MS Clarity

heatmap of user action

30 days

Marketing cookie

Meta pixel

better marketing focus

30 days

Marketing cookie

Linkedin tag

better marketing focus

30 days

Marketing cookie

Google Ads

analyze of ad campaign

30 days

Essential cookies

Aidbase chat

helpdesk chat

14 days

6. Who else may have access to your personal data from us?  

In order to provide you with the best possible service, we involve other entities in the processing of  your personal data. Such outsourcing may include the processing of your personal data, but we do not  need your consent for such processing. 

However, you do not have to worry about your personal data or privacy. Our suppliers become so called data processors and can only handle your data in the context of the activities and services, they  provide to us. We will also still be the ones who decide what happens to your personal data. 

We may disclose personal data to: 

• third party service providers (data processors) for the purpose of enabling them to provide  their services, including (without limitation) IT service providers, data storage, hosting and  server providers, CRM providers, ad networks, analytics, error loggers, debt collectors,  maintenance or problem-solving providers, marketing or advertising providers, professional  advisors and payment systems operators; and 

• our employees, contractors and/or related entities. 

Below is a list of the engaged processors which may receive your personal data from us:

  • Amazon Web Services

  • Pipedrive

  • ActiveCampaign

We do not transfer your data to any other international organisations. However, we are entitled to  transfer some of your personal data outside of the European Economic Area (EEA) via some entities  we cooperate with. This transfer is made only if it complies with the terms and conditions of the legal  provisions for such transfer. 

We will ensure that any transfer of personal information from countries in the European Economic  Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by  using standard data protection clauses approved by the European Commission, or the use of binding  corporate rules or other legally accepted means. 

Where we transfer personal information from a non-EEA country to another country, you acknowledge  that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in  our jurisdiction. There are risks if any such third party engages in any act or practice that would  contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to  seek redress under our jurisdiction's privacy laws. 

7. What are your rights as a data subject?  

We make sure the processing of all personal data is done properly and safely. You can exercise the  rights guaranteed to you in this section at the data controller by e-mail. 

You have the following rights besides the rights we already mentioned in this Privacy Policy. 

Right to be informed about the processing of your personal data and the right to access - You are entitled to request information as to whether the personal data are subject to  processing or not. If your personal data are being processed, you have the right to request  information concerning about the scope of processed personal data and all details regarding the  processing of your personal data. You have the right to be provided with a copy of your  processed personal data; however, the right to obtain this copy cannot interfere with the rights  and freedoms of other persons.  

Right to restrict - You may choose to restrict the collection or use of your personal information.  If you ask us to restrict or limit how we process your personal information, we will let you know  how the restriction affects your use of our website or products and services. 

Right to data portability - You may request details of the personal data that we hold about  you. You may request a copy of the personal data we hold about you. You may also request  that we transfer this personal data to another third party.  

Right to erasure (right to be forgotten) - You have the right to request the erasure of your  personal data where one of the following grounds applies. Please note that in some cases we  still might be legally required to process your personal data. 

Right to correction - If you believe that any information that we have about you is inaccurate,  out-of-date, incomplete, irrelevant or misleading, please contact us. We will correct or complete  such information. 

Complaints - If you believe that we have breached a relevant data protection law and wish to  make a complaint, please contact us and provide us with full details of the alleged breach. We  will promptly investigate your complaint and respond to you in writing, detailing the outcome of  our investigation and the steps to be taken in order to deal with your complaint. You also have  the right to contact a regulatory body or data protection authority in relation to your complaint.  

8. How can we make changes to this Privacy Policy? 

At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will  take reasonable steps to let users know about changes via our website.  

If we make a significant change to this Privacy Policy, for example changing a lawful basis on which  we process your personal information, we will let you know. 

How to contact us?  

If you have any questions about this Privacy Policy, you can always contact us by email on address

You can also reach us at our mailing address Radniční 133/1, 370 01 České Budějovice, the Czech  Republic. 

This Privacy Policy is effective as of April 1, 2022.